Return/Exchange of Products or refund can be arranged under the following reasons:
▪ Returns must be made within 14 days from date of purchase; and
▪ If any Product has been delivered in a damaged or defective condition; or
▪ If the Product is out of date or expired; or
▪ If the wrong Product which is different from the Order is delivered; and
▪ All items must be returned together with their original box and receipt.
We will inspect the returned Products upon receipt of the same. If the conditions (above) in this Return and Refund Policy have been fulfilled, refund will be made to the Customer and we will reimburse the Customer of its courier charges (maximum RM 8.00-Peninsular Malaysia or RM 15.00-East Malaysia) for returning of the Products to us provided always that the courier payment slip is furnished to us upon seeking refund.
Unfortunately, we do not accept return of items if you have made an incorrect purchase or you changed your mind after receiving the items.